Curious Hotel

Privacy Policy

Effective Date: your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services. It also details your rights regarding your data and how you can exercise them.

1. Information We Collect

We collect the following types of personal information:

Personal Data: Name, email address, phone number, mailing address, passport details (if necessary for international travel bookings).

Payment Information: Credit card details, billing address, and transaction history related to travel bookings.

Travel Preferences: Information about your preferred destinations, accommodations, and activities to personalize your travel experience.

Website Usage Data: Information gathered from your interaction with our website, such as IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use the information collected to provide, maintain, and improve our travel services, including:

Booking and Travel Arrangements: To process your travel bookings, confirm reservations, and communicate important trip-related information.

Personalization: To tailor travel recommendations based on your preferences and previous bookings.

Customer Support: To assist with inquiries, provide customer service, and address any concerns.

Marketing and Promotions: To inform you about special offers, promotions, or new travel services (with your consent).

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Your Information

We only share your personal information under the following circumstances:

Travel Service Providers: To facilitate bookings, we may share your information with airlines, hotels, car rental companies, and tour operators.

Payment Processors: Your payment information may be shared with third-party payment processors for billing purposes.

Legal Obligations: We may disclose your information if required by law, court order, or to protect our rights, property, or the safety of our customers.

4. Data Security

We employ industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.

Correction: You can request that we correct or update any inaccurate or incomplete information.

Deletion: You can request the deletion of your personal data, subject to legal obligations.

Opt-Out: You can opt out of receiving marketing communications at any time.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand how you interact with our website and allow us to improve our services. You can manage your cookie preferences through your browser settings.

7. Changes to this Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you via email or by posting a notice on our website. Please review this policy periodically to stay informed about how we protect your information.